The second-hand marketplace Shoppers Voice Displeasure Regarding Sizing Changes

Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.

The second-hand shopping app has updated its sizing categories for women's and children's clothes failing to inform all shoppers about the modification.

Online Platforms Reaction

Many shoppers and sellers are expressing on platforms saying Vinted listings now show a different size category than originally posted because of the remapping.

The platform stated the revised method more closely matches comparable marketplaces.

It has advised users to review their products and adjust the sizing manually where appropriate, resulting in member annoyance.

Size Classification Updates

Previously, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.

The new system has a letter with a size spectrum like S/UK 8-10.

With some products, the measurements have been reclassified - such as a large size was previously a 12 but currently displays as UK 16-18.

Member Accounts

Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Not many brands say XL is a 20-22," which is what Vinted now does.

A different member, from Glasgow, explained products she uploaded with size 14 tags were displaying on the service as larger sizing 20-22.

"Should someone sized 20-22 purchase these they may become frustrated," she said.

Manual Updates

Another shopper, located in England, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".

"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she explained.

Service Background

The app has more than 100 million users, including 18 million in the UK.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This isn't the first time where an unanticipated change to the app has proved unpopular: earlier, the service retracted a modification concerning shipment methods after backlash from users.

Jasmine Shelton
Jasmine Shelton

A seasoned journalist and cultural critic with a passion for uncovering unique stories in the UK entertainment scene.